What We Collect and Why We Use It
When you open an account with us, we collect the information needed to run it: your name, contact details, and the payment method you choose — whether that is Touch 'n Go eWallet, Boost, GrabPay, DuitNow or FPX. We also log session activity, device type and
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IP address to keep your account secure and to detect unusual access patterns. Payment transaction records are retained as required by applicable financial compliance rules; we do not store full card numbers or e-wallet PINs on our servers. Cookies and similar tools track your session state
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so the lobby remembers your last position — you can clear these through your browser settings at any time. We do not sell your personal data to third parties. Data shared with payment processors like Touch 'n Go eWallet or Boost is limited to what those
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processors need to complete your transaction. Where local law in Malaysia requires us to retain records for a set period, we follow that requirement; outside those obligations, we delete inactive account data on a rolling schedule. Access to your stored data is restricted to staff with
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a direct operational need.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.